This privacy policy outlines how Siop y Pethe Cyf uses and protects any information you provide when using this website.
Siop y Pethe Cyf is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.
We may update this policy from time to time, so please check this page periodically to ensure you are happy with any changes. By using our website, you agree to be bound by this policy.
If you have any questions regarding this policy or our privacy practices, please contact us by email at post@siopypethe.cymru or write to us at:
Siop y Pethe Cyf
Sgwâr Owain Glyndŵr,
Aberystwyth
SY23 2JH
This policy was last updated in December 2024.
What We Collect
We may collect the following information:
- Name
- Contact information, including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
What We Do With Your Information
When you purchase something from www.siopypethe.cymru, as part of the buying and selling process, we collect the personal information you provide, such as your name, address, and email address.
We use this information for the following purposes:
- To process orders, shipping, and returns.
- To maintain internal records and improve our products and services.
- To send marketing emails, with your explicit consent, about new products, special offers, and other updates.
When you browse our website, we may also automatically receive your device’s IP address to help us understand your browser and operating system.
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Consent
When you provide us with personal information to complete a transaction, verify your payment, or process an order, we imply that you consent to us collecting and using this information for that purpose only.
If we request your personal information for secondary purposes, such as marketing, we will either ask for your explicit consent or provide you with an option to decline.
You may withdraw your consent at any time by contacting us at post@siopypethe.cymru or writing to:
Siop y Pethe Cyf
Sgwâr Owain Glyndŵr,
Aberystwyth
SY23 2JH
Disclosure
We may disclose your personal information if required by law or if you violate our terms and conditions.
Third-Party Services
We work with third-party providers to enhance our services. These providers will only collect, use, and disclose your information to the extent necessary to perform their services.
Payment Processing:
Siop y Pethe does not store payment data internally. All transactions are processed securely via Sumup (via WooCommerce platform) and PayPal UK Ltd, who store your data on secure servers behind firewalls. For further information, please refer to the privacy policies of these platforms.
Shipping:
We use Royal Mail to facilitate order shipping directly from the Welsh Books Council. Occasionally we may use other couriers for larger orders.
Marketing:
Email marketing is managed through Mailchimp, which securely handles your data for subscription-based communications.
Once you leave our website or are redirected to a third-party site, this privacy policy no longer applies.
Cookies
Cookies are small files placed on your device when you visit a website. They help improve user experience by remembering preferences, enabling website functionality, and providing usage insights. By using our website, you agree to the use of cookies.
We use the following cookie types:
- Strictly Necessary Cookies – Required for basic website functionality, such as shopping carts.
- Performance Cookies – Collect anonymous data on website usage to improve functionality.
- Functionality Cookies – Remember user preferences and settings.
- Targeting/Advertising Cookies – Display ads tailored to your interests.
For more details about managing cookies, please visit the ICO Cookies Guide.
Age of Consent
Customers under the age of 16 are not permitted to purchase goods from this site without the consent of a parent or guardian. If we suspect misuse, we reserve the right to restrict access, suspend, or remove accounts.
Changes to This Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting. If significant updates are made, we will notify users on our website.
If our company merges or is acquired, your information may be transferred to the new entity to ensure the continuation of services.
Controlling Your Personal Information
You can control the use of your personal information in the following ways:
- Specify your preferences when filling out forms on the website.
- Opt-out of marketing communications at any time by contacting us at post@siopypethe.cymru.
We will not sell, lease, or distribute your personal information to third parties unless required by law or with your explicit consent.
You may request details of any personal information we hold about you under the Data Protection Act 1998. A small fee may apply. To request this, contact us at:
Siop y Pethe Cyf
Sgwâr Owain Glyndŵr,
Aberystwyth
SY23 2JH
